KSh 11,999
The Plantronics EncorePro HW720 (now part of the Poly/HP product lineup) is a professional-grade, wired binaural (dual-ear) headset designed for contact centers, customer service teams, and office professionals who spend long hours on calls. It features wideband audio, a noise-cancelling microphone, SoundGuard™ acoustic protection, and a Quick Disconnect (QD) connection that allows compatibility with Poly desk phone adapters and USB audio processors. Built for durability and all-day comfort, the HW720 is ideal for high-volume call environments.
Description
The Plantronics EncorePro HW720 is engineered specifically for professionals who require exceptional voice clarity, comfort, and reliability throughout the workday. Unlike consumer headsets designed for music, the HW720 focuses on delivering crystal-clear conversations, making it a popular choice for call centers, help desks, customer support teams, and business offices.
The headset features a binaural (dual-ear) on-ear design, allowing users to concentrate on conversations by reducing surrounding office noise. Its lightweight construction, reinforced headband, and soft leatherette ear cushions provide long-lasting comfort, even during extended shifts. Additionally, the headset offers seven points of adjustability, enabling users to position the microphone and headband for a personalized fit.
For superior call quality, the HW720 incorporates a noise-cancelling microphone that filters out background noise while capturing the speaker’s voice with excellent clarity. Combined with wideband audio (up to 6.8 kHz), it produces natural-sounding conversations, reducing misunderstandings and improving communication with customers and colleagues.
The headset also includes SoundGuard™ technology, which helps protect users from sudden loud noises and acoustic spikes by limiting audio exposure to safe listening levels. This makes it especially suitable for professionals who spend several hours each day on phone calls.
Connectivity is provided through Poly’s Quick Disconnect (QD) connector, allowing users to instantly disconnect from their desk without removing the headset. The HW720 works with compatible Poly USB adapters, desk phone amplifiers, and direct-connect cables, making it highly flexible for different office communication systems, including VoIP platforms and traditional desk phones.
Designed for demanding business environments, the EncorePro HW720 is built with durable materials to withstand everyday use while maintaining consistent performance over time. Its reinforced construction minimizes wear and tear, making it a dependable investment for organizations with high call volumes.
Key Specifications
| Feature | Specification |
|---|---|
| Headset Type | Wired Binaural (Dual-Ear) |
| Wearing Style | On-Ear |
| Connectivity | Poly Quick Disconnect (QD) |
| Microphone | Noise-Cancelling |
| Audio | Wideband Audio (Up to 6.8 kHz) |
| Acoustic Protection | SoundGuard™ Technology |
| Compatibility | Poly USB adapters, desk phone amplifiers, direct-connect cables |
| Ear Cushions | Soft Leatherette |
| Adjustable Microphone | Yes (Seven-position adjustable boom) |
| Weight | Approximately 72 g |
| Best Use | Call Centers, Customer Service, Offices, VoIP Communications |












